CNC Service Technician (In-house)

companyDometic Group
locationRichmond, BC V6V 1P6, Canada
PublishedPublished: 2/28/2024
Full Time
36-40 / hour
Job Type



Reports to: Maintenance Manager

Direct Report: None

Travel: None

Schedule: On-Site


Dometic Marine's headquarters are in Vancouver, British Columbia in Canada. The facility develops and manufactures hydraulic, electronic, and combustion-based products.


This position is responsible for keeping, primarily CNC machines, running. This involves helping to determine preventative maintenance activities and carrying out these activities, as well as troubleshooting problems with machines and doing the repairs, and working with external technicians on the repairs. In addition to CNC machines, this position supports other maintenance personnel in the maintenance and repair of production test and assembly equipment.

Main responsibilities:
  • Maintain equipment by completing preventive maintenance activities, following manufacturer's and internal instructions as required.
  • Help to determine preventive maintenance requirements.
  • Troubleshoot malfunctions, determine course of action to repair, including parts needed, ordering parts, working with external technicians.
  • Liaise with CNC machine programmers and machinists to troubleshoot CNC programs, mechanical or tool related problems.
  • Liaise with external technicians of machine tool OEM's to resolve issues.
  • Document actions by completing maintenance records.
  • Change machine parameters for CNC machines if required to correct Geometry.
  • Use in-house lathes, mills and hand tools to create custom machine parts.
  • Replace and configure servo amplifiers, motors, bearings, thrust bearings, ball screws, etc.
  • Maintain safe operations by adhering to safety procedures and regulations.
  • While the job may primarily be during the day, working later in the day/evening and/or on weekends might be required depending on the urgency of the repair.

Qualifications and experience:

We believe the ideal candidate has the following qualifications and experiences:
  • Minimum 3 years of experience in CNC machine repair and maintenance in a manufacturing/production environment.
  • Canadian Red Seal Millwright or Canadian Red Seal Industrial Electrician would be considered an asset.
  • A combination of relevant education and experience may also be considered.
  • Experience with Fanuc, Mitsubishi, Mazatrol, Mori Seiki and/or Okuma CNC controls.

Behavioral requirements:
  • Excellent trouble shooting and problem-solving ability.
  • Strong and consistent sense of urgency.
  • Strong knowledge in electronic, hydraulic, pneumatic and mechanical aspects of CNC machines.
  • Strong organizational skills with the ability to manage a variety of tasks.
  • Ability to work well under pressure.
  • Strong verbal and written communication skills in English.
  • Knowledgeable with aspects of custom equipment including mechanical, hydraulics, pneumatics, electrical and sensor technologies.
  • Strong interpersonal skills, able to work respectfully and efficiently with a wide range of people from different cultures and educational backgrounds.
  • Ability to work well independently and as part of a team.

Dometic overview:

Dometic Group operates in the retail industry and manages the manufacturing, sales, and service of products for the outdoor market. The product range is broad and includes portable coolers, grills, air conditioning systems, tents, batteries, and solar energy solutions for mobile, outdoor lifestyles. The business is a global company and customers include retailers of outdoor products as well as consumers and manufacturers of vehicles and boats. The Dometic Group was founded in 2001 and is headquartered in Stockholm, Sweden.

Dometic is passionate about building together an inclusive and equitable working environment that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary Description


Fields of study

  • CNC

Salary range

  • 36-40 / hour

Required languages

  • English

Required skills

  • Mitsubishi
  • Okuma
  • Fanuc