CNC Field Service Technician

companyTMG Midwest
locationTwinsburg, OH 44087, USA
PublishedPublished: 5/2/2024
Full Time
more than 10 years of experience
Job Requisition ID#: 814A

With over 20 years of experience supporting the metalworking community of Ohio, Kentucky and West Virginia, HFO/Midwest is the exclusive distributor for Haas CNC machine tools and rotary products. We're proud to represent America's largest machine tool builder, offering a complete range of; 5-axis universal machining centers, vertical machining centers, horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas machine tools and rotary products are built to deliver high accuracy, repeatability and durability.

Job Description:

Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious CNC Field Service Technician for our Twinsburg, Ohio territory.

HFO Midwest is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America.

Job Responsibilities:

The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. Duties include, but are not limited to:
  • Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations
  • Use machine tool manuals, technical documents, internal and vendor resources to research machine issues
  • Ensuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
  • Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
  • Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

Other Functions:
  • Perform related duties as required.

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position.

Job Qualifications:
  • Experience in mechanical/ electrical repair of CNC machine tools; Haas CNC Repair background a plus
  • Intermediate to advanced proficiency in Microsoft Office Suite
  • Ability to read and interpret drawings and schematics beneficial
  • Excellent technical, communication, and presentation skills
  • Ability to meet the physical requirements of the job
  • Flexible hours and frequent travel, including driving throughout a regional territory
  • Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 100 lbs. with assistance from equipment or other employees

What's in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:
  • Competitive starting salary
  • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
  • Paid Time Off, starting with 23 paid days off in your first year.
  • 10 Company Paid Holidays
  • 401(k) retirement plan with company contributionTuition reimbursement
  • Employee appreciation events and perksEmployee
  • Assistance Program
Mental and physical requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to lift 25 lbs.
  • Ability to perform work during prolonged standing/sitting up to 8 hours; frequent bending, stooping, crouching, reaching, grasping, feeling and repetitive motion also required.
  • Must be able to work with a wide variety of people with different personalities and background at all levels of the organization
  • Ability to handle various tasks and projects and work under tight deadlines.
  • Able to operate in a drug-free, tobacco-free workplace.
  • Must be highly mobile, able to access all areas of the premises.
  • Ability to concentrate and remain focused while balancing multiple tasks, responsibilities and projects.
  • Ability to frequently use hands and arms to finger and reach.
  • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  • Ability to keep their composure with the public and co-workers in everyday, stressful situations.
Morris Group, Inc., including all operating subsidiaries, is an Equal Opportunity Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

HFO Midwest - Twinsburg, Ohio

Locations Twinsburg, Ohio

Required certifications

  • Machine Tool Builder and Integrator

Years of experience

  • more than 10 years of experience

Required skills

  • Haas